Return Policy

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Return and Refund Policy

Last updated: April 24, 2022

Thank you for shopping at sol & sky.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to sol & sky.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to sol & sky, accessible from https://solnsky.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • email: sol.skyservice@gmail.com

We will reimburse You no later than 14 days from the day the cancellation was requested. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Returns & Refunds

To be eligible for a return, please make sure that:

  • The products were delivered in the last 14 days

DM or send an email to sol.skyservice@gmail.com with the following information :

  • Picture of the product(s) and the packaging
  • Email used to place the order

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Once the return is processed we can 1). initiate a refund to the original method of payment OR 2). give you store credit.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: sol.skyservice@gmail.com
  • My Account
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  • Shopping Bag
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